Privacy Policy

Effective Date: 08/20/2021

At Pride & Shine Cleaning, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Who We Are

Our website address is: http://prideandshinecleaning.com

Information We Collect

Personal Information: Name, email address, phone number, service address, and payment details provided when requesting a quote or booking a service.
Non-Personal Information: Website usage data, such as browser type, pages visited, and time spent on the site.
Comments: When visitors leave comments, we collect the data shown in the form, as well as the visitor’s IP address and browser user agent string for spam detection. An anonymized string from your email address may be sent to the Gravatar service to display your profile picture.

Media

If you upload images to our website, avoid including embedded location data (EXIF GPS). Visitors may download and extract this data from uploaded images.

Cookies

If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These last for one year.
If you visit our login page, a temporary cookie determines if your browser accepts cookies. It is discarded when you close your browser.
Login cookies last for two days (or two weeks if you select “Remember Me”), and screen option cookies last for one year.
If you log out, login cookies are removed.
If you edit or publish an article, a cookie (with no personal data) will be saved in your browser, expiring after one day.

Embedded Content

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves exactly as if the visitor had visited the other site, which may collect data, use cookies, or track interactions.

How We Use Your Information

We use your information to:

Provide cleaning services and process bookings.
Communicate with you regarding quotes, scheduling, and customer support.
Improve our website and services.
Send promotional offers or updates (if you opt in).

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email. Otherwise, we do not sell or rent your information and only share it with trusted providers or when required by law.

How Long We Retain Your Data

Comments and their metadata are kept indefinitely to auto-approve follow-ups.
For users who register on our site (if any), we store their personal information in their profile. Users can edit or delete their information anytime (except usernames). Administrators can also see and edit that information.

Your Rights

You may request an exported file of the personal data we hold about you, including any data you’ve provided. You can also request that we erase your personal data, except data required for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Data Security

We use reasonable safeguards to protect your information from unauthorized access or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.

Contact Us

If you have questions, please contact us:

Pride & Shine Cleaning
📧 info@prideandshinecleaning.com
📞 (346) 306-2425
Conroe, Texas